Book Private Car Terms and Conditions

Terms and Conditions

Terms and Conditions of BookPrivateCar.com for Operation in Vietnam

  1. Introduction
    1.1. These terms and conditions govern your use of the BookPrivateCar.com website and services in Vietnam.
    1.2. By accessing or using our website and services, you agree to comply with and be bound by these terms and conditions.
  2. Definitions
    2.1. “BookPrivateCar.com” refers to the website and services operated by Alex Car Rental, providing private car booking services.
    2.2. “User” refers to any individual or entity accessing or using the BookPrivateCar.com website or services.
    2.3. “Driver” refers to the individual providing transportation services through BookPrivateCar.com.
    2.4. “Service” refers to the private car booking services provided by BookPrivateCar.com.
  3. User Agreement
    3.1. Users must be at least 18 years of age to access or use BookPrivateCar.com.
    3.2. Users agree to provide accurate, current, and complete information during registration and use of the services.
    3.3. Users are responsible for maintaining the confidentiality of their account credentials and are liable for all activities conducted under their account.
  4. Booking and Payment
    4.1. Users may book private car services through the BookPrivateCar.com website or mobile application.
    4.2. Payment for services must be made in advance through the designated payment methods provided on the platform. See more details our Payment Terms and Conditions
    4.3. Users agree to pay the specified fare for the requested services, inclusive of any applicable taxes or fees.
    4.4. Cancellations and refunds are subject to the cancellation policy outlined on the BookPrivateCar.com platform.
  5. Transportation Services
    5.1. BookPrivateCar.com acts as a platform to connect users with independent drivers for transportation services.
    5.2. Drivers are independent contractors and not employees of BookPrivateCar.com.
    5.3. Users agree to abide by the terms and conditions set forth by the Driver during the provision of transportation services.
  6. User Conduct
    6.1. Users agree to use BookPrivateCar.com and its services in compliance with all applicable laws and regulations.
    6.2. Users shall not engage in any unlawful, fraudulent, or abusive conduct while using the platform.
    6.3. Users shall not interfere with the operation of the BookPrivateCar.com website or services.
  7. Intellectual Property
    7.1. All content and materials available on the BookPrivateCar.com website are the intellectual property of BookPrivateCar.com or its licensors.
    7.2. Users may not use, reproduce, distribute, or modify any content from the platform without prior written consent.
  8. Limitation of Liability
    8.1. BookPrivateCar.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of its website or services.
    8.2. BookPrivateCar.com makes no warranties or representations regarding the accuracy or reliability of the information provided on the platform.
  9. Indemnification
    9.1. Users agree to indemnify and hold BookPrivateCar.com harmless from any claims, damages, or losses arising from their use of the platform or services.
  10. Governing Law
    10.1. These terms and conditions shall be governed by and construed in accordance with the laws of Vietnam.
    10.2. Any disputes arising out of or relating to these terms and conditions shall be resolved through arbitration in Vietnam.
  11. Modification of Terms
    11.1. BookPrivateCar.com reserves the right to modify or update these terms and conditions at any time without prior notice.
    11.2. Users are responsible for regularly reviewing the terms and conditions for any changes.

By accessing or using BookPrivateCar.com, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use the platform or services.